Tau Kappa Epsilon Partners with Publishing Concepts (PCI)

Tau Kappa Epsilon is proud to have partnered with Publishing Concepts (PCI) to re-connect with Fraters who have lost touch with TKE over the years. For those who have stayed connected, we are asking you to update your information and fill out the follow up survey so we can learn how you would like to be communicated with from HQ, your chapter, and chapters and alumni associations close to where you live.

PCI will soon be contacting you via snail mail, phone, and email asking you to participate by updating your contact information and sharing your TKE experience.

If you would like to update your information now, please call 1-877-302-0354
For questions regarding the PCI process, please contact the PCI General Customer Service line at 1-800-982-1590

FAQs

I ordered TKE gear or the directory, when will I receive them?
The TKE gear will be arriving in February 2021 and the directory will be arriving in June 2021.
I received an email/postcard/phone call from a company asking for my personal information. They said they were working on a directory for Tau Kappa Epsilon Fraternity. Is this a legitimate project, or is it a scam?
We have partnered with PCI (also known as Publishing Concepts) to produce our new member directory. PCI is a company located in Dallas, TX that publishes directories for educational institutions, fraternities, sororities, and military organizations across the nation. This project allows Tau Kappa Epsilon Fraternity to receive important updates to our database so we know more about our members and how we can better serve you and future members.
Does Tau Kappa Epsilon Fraternity benefit from this at all?
Yes, in a few different ways:
  1. Updated Information – Allows us to effectively communicate with and engage members
  2. Legacy – Preserves the history of our organization
  3. Revenue – Generate non-dues revenue for fraternity programs
  4. Pride – Wearing apparel shows support and love for our organization
How do I know my information will only be used for directory purposes?
Tau Kappa Epsilon Fraternity has a contractual agreement with PCI that states:
  1. The names, addresses and information provided to PCI by Tau Kappa Epsilon Fraternity for the publication of the Directory will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the Directory and except as required by court order or law.
  2. The Directory will be made available only to members of Tau Kappa Epsilon Fraternity. Upon completion of the project, PCI will return to Tau Kappa Epsilon Fraternity any and all electronic files that have been supplied by Tau Kappa Epsilon Fraternity or produced by PCI in connection with the production of the Directory.
I would like to verify and update my information. How may I do this?
If you have received a postcard or an email with a telephone number, you may call the number to speak with a dedicated representative for the Tau Kappa Epsilon Fraternity project. The representative will verify all the information we have on file for you and make any updates where needed.

If you have received an email with an embedded link, you may go to the online site to review your information. If you would like to update your information now, please call 1-877-302-0354.

If you have questions, you may call PCI’s customer service desk at 1.800.982.1590.
Can anyone purchase a directory?
The Tau Kappa Epsilon Fraternity Member Directory is available for sale only to Tau Kappa Epsilon Fraternity members.
Can I choose some or all of my information not to be printed in the directory?
When you call to update your information, you can tell the representative what information you prefer to have excluded. You may also communicate this information to the PCI customer service desk at 1.800.982.1590 or to the Fraternity directly.
I ordered a directory/package over the phone and would like to cancel my order. How do I do this?
Call the PCI customer service help desk at 1.800.982.1590 and they will take care of this for you.